Frequently Asked Questions
Common questions homeowners ask us:
How often should I have my garage door serviced?
We recommend having your garage door professionally inspected and serviced at least once a year. Regular maintenance can prevent unexpected breakdowns, extend the life of your door by 5-10 years, and ensure safe operation. During a maintenance visit, our technicians will lubricate moving parts, check spring tension, inspect cables and rollers, test safety features, and make any necessary adjustments.
What are signs that my garage door springs need replacement?
Common signs include: the door feels heavier than usual when lifting manually, the door doesn't open or close completely, you hear loud banging noises, you see gaps in the torsion spring, or the door opens unevenly. Springs typically last 7-10 years with normal use. Never attempt to replace springs yourself as they are under extreme tension and can cause serious injury.
Do you offer warranties on your work?
Yes! We offer a lifetime warranty on all labor for residential garage door installations and repairs. This means if anything we installed or repaired fails due to workmanship, we'll fix it at no additional cost. Parts warranties vary by manufacturer but typically range from 1-5 years. We stand behind our work because we're locally owned and committed to serving our Naugatuck neighbors for years to come.